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Friendly, confidential fact-find support

Feel calmer about your debt, starting today

Debt can feel heavy, but taking the first step does not need to feel complicated. Debt Helper Team helps you complete a simple fact-find so your circumstances can be understood clearly before you explore your next steps.

Confidential and secure No judgement Plain English
Plain English support
Simple fact-find process
Warm, respectful approach
Clear next steps
How it works

A calmer way to start dealing with debt

You do not need perfect figures to begin. The aim is to gather enough information to understand your circumstances and help you move towards suitable support.

Tell us the basics

Share an estimate of what you owe, how many debts you have and what is happening with your payments.

We organise your information

Your details are handled carefully so your position can be reviewed in a structured and helpful way.

Understand your next step

Once your circumstances are clearer, you can be pointed towards the type of debt support that may be relevant.

Debt options

Information that feels clear, not overwhelming

Different debt routes have different benefits, risks and eligibility rules. The right route depends on your income, assets, debts and wider circumstances.

1
Individual Voluntary Arrangement

A formal agreement that may help you make affordable payments, subject to acceptance and suitability.

2
Debt Management Plan

An informal arrangement that may help you make reduced payments to creditors.

3
Debt Relief Order

A formal solution for people with low income, limited assets and qualifying debts.

4
Bankruptcy and other routes

Some situations need more serious options to be considered, with clear advice before any decision is made.

Important information before you continue

Debt Helper Team completes fact-finding and information gathering. We do not provide regulated financial advice. Debt solutions are not suitable for everyone, fees may apply if you proceed with a solution, and your credit rating may be affected. Free impartial debt guidance is available from MoneyHelper and other free debt advice organisations.

Start your fact-find

Take the first step with a team that listens

Start with a simple call-back request or add your fact-find form here. Keep the process friendly, clear and easy to complete.

Speak to the team